Guarantee

  • We offer a 1-year guarantee on our custom-made dog clothes. Contact us for any issues, even after the guarantee period.

Order Cancellation

  • Cancel your order within 24 hours for a full refund. After 24 hours, orders cannot be canceled as they enter production.

Returns

  • Contact us within 30 days of shipment for returns. Custom-made items cannot be returned but can be adjusted at no extra charge (shipping costs apply).

Refunds

  • Refunds are available for non-custom items that are unused and in original condition.
  • Refund requests must be made within 30 days of purchase.
  • Sale items are non-refundable.
  • Approved refunds will be processed to your original payment method within a few days.

Exchanges

  • We replace items that are defective, damaged, or do not fit. Contact us to arrange an exchange.

Shipping Returns

  • Mail returns to:
    MB Einam laukan
    c/o Rima Kasnauskyte
    Vilniaus g. 112-38
    Siauliai LT-76290
    Lithuania
    Phone: +37063421596
  • You are responsible for return shipping costs, which are non-refundable.

Shipping Issues

  • Though we are not liable for lost shipments, we will resend the same item if it is lost in transit.

Contact Us

  • For any questions or further assistance, please reach out through our contact information on the website.

Thank you for shopping with us!

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